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Privacy Policy

At Edge Up Tutoring, LLC, we are committed to protecting the privacy and confidentiality of our students, their families, and all visitors to our website and services. This Privacy Policy explains how we collect, use, and protect your information.

 

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1. Information We Collect

 

We may collect the following information:

• Parent/guardian name, contact information (email, phone number, address)

• Student name, age, grade level, and school information

• Academic records, test scores, and progress reports

• Information about learning needs and goals

• Login credentials for learning platforms (IXL, Night Zookeeper, Khan Academy) when applicable

• Payment and billing information (if applicable)

• Website usage data (if collected via cookies/analytics)

 

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2. How We Use Your Information

 

We use your information to:

• Provide personalized tutoring services

• Communicate with parents/guardians regarding student progress

• Track academic progress and tailor instruction

• Set up and manage student accounts on third-party learning platforms

• Manage payments and billing

• Respond to inquiries and provide customer support

• Comply with legal or regulatory requirements

 

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3. How We Protect Your Information

 

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure storage of digital and physical records

• Password-protected systems and platforms

• Limiting access to personal information to authorized personnel only

 

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4. Third-Party Services

 

Edge Up Tutoring, LLC uses reputable third-party learning platforms (such as IXL, Night Zookeeper, and Khan Academy) to support student learning. These platforms have their own privacy policies, and we encourage parents to review them.

 

We do not sell, trade, or rent your personal information to third parties.

 

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5. Parental Rights & Consent

 

By enrolling in our tutoring services, parents/guardians consent to the collection and use of student information for educational purposes. Parents/guardians may request access to their child’s records or request corrections to inaccuracies.

 

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6. Data Retention

 

We retain student information only as long as necessary to provide services and comply with legal requirements. Records may be securely archived for internal records but will not be shared externally.

 

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7. Changes to this Privacy Policy

 

Edge Up Tutoring, LLC may update this Privacy Policy from time to time. Updates will be posted on our website and/or shared with enrolled families.

 

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8. Contact Us

 

If you have any questions or concerns about this Privacy Policy, please contact:

 

Channing Sampson

Founder & Tutor

Edge Up Tutoring, LLC

📧 eduptutoring@outlook.com

📞 (813) 602-3020

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